Have questions? Check out the list below for answers to some frequently asked questions.
For F5 VILT courses, do I need access to a webcam or microphone?
No, you will not need to have access to a webcam or microphone. The instructor will be presenting the course and their microphone will be on. We do recommend running the system check (www.bigmarker.com/system_check) for the webinar before the course starts to make sure your browser is up to date, your speakers work, you have a good internet connection, and there are no firewalls that would block you from entering the course.
How do I recertify if I am moving out of state?
This is a great question, and first, check your new states reciprocity requirements. Most states require an application, background check, and current National Registry certification. Our recommendation would be purchasing the EMT-CE recertification bundle and make sure your NREMT is valid.
Can I take the same course more than once with my membership?
Within your recertification cycle, you will not receive credit for taking the same course multiple times. When you sign up for EMT-CE you will have 1 year of access to the course package you select. You are able to take the same course once within your membership's 1 year of access. If you purchase another membership after your year of access is complete, your old courses will be archived and reopened for you to take again.
Will this work on my phone and tablet, or just my computer?
Our F5 VILT courses are 100% browser-based. They will work on any device with an internet connection. We require each user to do a system check before they try to enter the virtual classroom to ensure it meets the minimum performance requirements. We suggest doing this before signing up for our F5 course packages.
What is the difference between an F3 course and an F5 course?
An F3 course is what’s called “distributive education.” An instructor does not have to present during the course. An F5 course is called “instructor-led,” which means that an instructor must be available at all times during the course which is presented live.
I am renewing my NREMT certification, which bundle should I choose?
We recommend the recertification bundle and chose the level specific to the NREMT level you are recertifying. If you are renewing your NREMT at the EMT level, you need will need to complete 40 hours, the AEMT level, you will need 50 hours, and paramedic level, you will need 60 hours. The level-specific recertification bundle includes all of the hours you will need to fulfil your National Component in F5 format, as well as, unlimited access to our F3 course library. Check out the NREMT page for more information: https://www.nremt.org/rwd/public/
Will your CE courses be accepted in my state?
EMT-CE is certified by the Commission on Accreditation for Prehospital Continuing Education (CAPCE) which serves as the recognized leader for continuing education in EMS. Currently, CAPCE accredited courses are accepted in all states, however, Virginia has an approved CAPCE provider list we're applying for. At this time, our courses are not on the approved provider list in Virginia.
My F5 courses are not importing onto my NREMT account, what do I do?
Since the F5 courses are sold in bundles on EMT-CE, once all of your F5 courses are complete, they will be sent altogether, in a bundle, to CAPCE. If you would like to add the F5 courses individually to your NREMT account, you will have to manually add each individual F5 course once you have completed the class and received your certificate of completion.
What is real-time reporting?
Real-time reporting is a business intelligence practice that consists of gathering up-to-the-minute data and relaying information as it happens. We use this technology to report your courses to CAPCE for credit.
How long does it take for your system to report my hours to the NREMT?
We do not report hours directly to the NREMT, we report your hours to CAPCE and they share those records with the NREMT. Per the NREMT recertification guidelines, you'll enter all of the education you receive throughout the recertification cycle to your NREMT account. With every course, we provide a completion certificate that you will need to keep for your records.