Well-Being of the EMS Provider
Information Covered:
- Roles/Responsibilities/Professionalism of EMS Personnel
- Roles and Responsibilities
- Leadership/Affective Characteristics
- Attributes of professional
- Integrity
- Empathy
- Self–motivation
- Appearance and personal hygiene
- Confidence in skills and ability
- Communication
- Verbal
- Written
- Time management
- Teamwork and diplomacy
- Respect for patients, coworkers and other health care professionals
- Patient advocacy
- Careful delivery of service
- Attributes of professional
- Administration
- Record keeping and reporting
- Special project coordination and implementation
- Station duties
- Interagency relationships/partnerships
- Credentialing
- Licensure
- Certification
- National registration
- Reciprocity
- Maintenance of certification and licensure
- Personal responsibility
- Continuing education
- Skill competency verification
- Criminal implications
- Fees
- Maintenance of certification and licensure
- Less Traditional Roles
- Expanded scope of practice
- Paramedics in Other Settings
- Emergency departments
- Clinics
- Health departments
- Physicians office
- Interfacility transport
- Critical care transport
- Neonatal transport
- High-risk obstetric transport
- Operational Responsibilities
- Preparation
- Response
- Scene assessment
- Patient assessment
- Management
- Following protocols
- Interacting with medical direction physician, as needed
- Appropriate disposition
- Disposition issues
- ED transport
- Alternative destinations
- Ground
- Air
- Selection of the proper receiving facility
- Requires knowledge of the receiving facilities
- Hospital designation/categorization
- Based on hospital resource capabilities
- Clinical capabilities and specialty availability
- Transfer agreements
- Payers and insurance systems
- Non-Transport
- Against medical advice
- No assistance needed
- Transfer to other EMS
- Medical examiner investigations
- Disposition issues
- Transfer of care
- Documentation
- Returning to service
- Education
- Education principles & practices
- National EMS Scope of Practice Model
- National EMS Education Standards
- Paramedic education/accreditation
- National EMS Program Accreditation
- State accreditation
- Patient education
- Pre-incident
- Post-incident
- Public education
- Role modeling
- Community involvement
- Leader activities
- Community activities
- Prevention activities
- Episodic/non-acute care activities
- Patient home assistance
- Social assistance
- Home health care assistance
- Education principles & practices
- Professionalism
- Profession
- Specialized body of knowledge or expertise
- Self-regulating
- Maintains standards
- Professionals
- Education
- Follow standards of conduct and performance
- Adhere to code of ethics
- Health care professional
- Conforms to the standards of health care professions
- Provides quality patient care
- Instills pride in the profession
- Strives for high standards
- Earns respect of others
- High societal expectations while on and off duty
- EMS personnel occupy positions of public trust
- Unprofessional conduct
- Commitment to excellence
- Image and behavior
- Paramedics represent a variety of people
- Self
- EMS agency
- State/county/ district EMS offices
- Peers
- Affective characteristics
- Integrity
- Empathy
- Self-motivation
- Appearance and hygiene
- Self-confidence
- Time management
- Communication
- Verbal
- Written
- Teamwork and diplomacy
- Respect for patients, coworkers and other healthcare professionals
- Patient advocacy
- Careful delivery of service
- Quality Improvement
- System for continually evaluating and improving care
- Continuous quality improvement (CQI)
- Dynamic process
- Patient Safety
- Significant-one of the most urgent health care challenges
- Incidence-IoM report “To Err is Human” up to 98,000 patients die due to medical errors
- High risk activities
- Hand off
- Communication issues
- medication issues
- airway issues
- dropping patients
- ambulance crashes
- spinal immobilization
- How errors happen
- skills-based failure
- rules-based failure
- knowledge-based failure
- Preventing Errors
- Environmental
- Clear protocols
- Light
- Minimal interruptions
- Organization and packaging of drugs
- Individual
- Reflection in action
- Constantly question assumptions
- Reflection bias
- Use decision aids
- Ask for help
- Self-confidence
- Time management
- Communication
- Verbal
- Written
- Teamwork and diplomacy
- Respect for patients, coworkers and other healthcare professionals
- Patient advocacy
- Careful delivery of service
- Environmental
- Quality Improvement
- System for continually evaluating and improving care
- Continuous quality improvement (CQI)
- Dynamic process
- Patient Safety
- Significant-one of the most urgent health care challenges
- Incidence-IoM report “To Err is Human” up to 98,000 patients die due to medical errors
- High risk activities
- Hand off
- Communication issues
- medication issues
- airway issues
- dropping patients
- ambulance crashes
- spinal immobilization
- How errors happen
- skills-based failure
- rules-based failure
- knowledge-based failure
- Preventing Errors
- Environmental
- Clear protocols
- Light
- Minimal interruptions
- Organization and packaging of drugs
- Individual
- Reflection in action
- Constantly question assumptions
- Reflection bias
- Use decision aids
- Ask for help
- Environmental
- Stress Management
- Types of stress reactions
- Acute stress reaction
- Delayed stress reaction
- Cumulative stress reaction
- Stress management
- Change in lifestyle
- Balance in life
- Recognize response to family and friends
- Change in work environment
- Seek professional assistance
- Dealing with death and dying
- Types of stress reactions
- Stages of death and dying
- Denial
- Anger
- Bargaining
- Wellness Principles
- Physical Wellbeing
- Physical fitness
- Cardiovascular endurance
- Muscle strength
- Muscle flexibility
- Sleep
- Disease prevention
- Injury prevention
- Physical fitness
- Mental Wellbeing
- Alcohol and drug issues
- Smoking cessation
- Stress Management
- Relationship issues
- Depression
- Acceptance
- Physical Wellbeing
- Prevention of Work-Related Injuries
- Vehicle restraint systems
- Safe lifting techniques
- Adequate sleep
- Physical fitness and nutrition
- Hazard awareness
- Adherence to standard precautions/OSHA regulations
- Disease transmission prevention -- communicable versus blood borne
Content Creator: Carli Wymore
CAPCE Course Number: 20-EMTP-F3-4306
NJ Course Number: 141106
Total CE Hours: 1.0
Level: Basic
EMT-CE uses the NEMSES guidelines as the foundation for every course outline.